Shipping policy
Processing Time
All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Please note: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (US) | 3–7 business days | Calculated at checkout |
| Expedited (US) | 2–3 business days | Calculated at checkout |
Delivery times may vary depending on your location and chosen shipping method.
Free Shipping
We offer free U.S. shipping on orders over $75. No code needed — discount is automatically applied at checkout.
Order Tracking
Once your order ships, you'll receive an email with a tracking link. You can also track your order anytime via your account or our tracking page.
Shipping Delays
We are not responsible for shipping delays caused by carriers, weather, or customs. Please ensure all shipping information is entered correctly to avoid delays.
Lost or Stolen Packages
We are not liable for lost or stolen packages. If your package shows as delivered but you haven't received it, please contact the carrier directly.
Questions?
If you have any questions about your order or shipping, feel free to contact us at support@drapedwithhaya.com.